Frequently Asked Questions regarding the ALB Masterclass Series:
When should I expect confirmation of my registration?
Confirmation will be e-mailed directly to the e-mail address provided on the registration form within 48 hours of registering. If you have not received confirmation within this timeframe please contact our accounts department on (02) 8587 7453.
When should I pay for the event I am attending?
Payment must be made at time of booking utilising our online credit card facilities (VISA /Mastercard accepted). If you would like to pay using an AMEX or Diners Club card, please complete the registration form at the back of the event brochure or email george.sengulovski@thomsonreuters.com and a member of the ALB team will contact you to organise your registration over the phone.
When will I receive my conference materials?
Your delegate handbooks and other notes will be distributed onsite.
Can I claim CPD points by attending an ALB Masterclass?
Yes. Practitioners in NSW, Queensland, Victoria, South Australia and the ACT can claim up to 1 CPD point per hour of attendance at an ALB Masterclass. This equates to up to 6 CPD points for a full-day event. Please contact your state's law society for details. For practitioners in Western Australia, please contact the Legal Practice Board of Western Australia for full details about CPD requirements.
Are meals included in the ALB Masterclass registration fee?
Yes, all refreshments are included in this rate and a vegetarian option is also available. Should you have any special dietary requirements please email george.sengulovski@thomsonreuters.com including the name of the event you are attending, at least 10 working days prior to the event.
What happens if I can no longer attend the ALB event that I registered for?
Our cancellation and transfer policy is as follows:
If you are unable to attend, a substitute delegate is welcome at no extra charge. Cancellations received in writing 14 or more days in advance will receive a full refund minus a $200 administrative fee or a credit note will be issued for use towards another ALB event within 12 months. The company regrets no refunds will be made less than 14 days prior to the event. Should we cancel or postpone a conference, delegates will receive a full refund. Thomson Reuters is not responsible for any loss, damage or additional costs incurred as a result of an alteration, cancellation or postponement of an event. Please note all speakers and content are confirmed at time of publication; however we reserve the right to modify or alter the program including advertised speakers without notice should circumstances beyond our control require substitutions or cancellations. Thomson Reuters is not liable for the content of any speaker presentations.
Photographs and audio visual content may be produced at any ALB event and may be used for future ALB Masterclass Series marketing collateral.
